Privacy Policy

1. Introduction

This Privacy Policy explains how Giroteam SLU ("Giroteam," "we," "us," or "our"), a company located in Málaga, Spain, collects, uses, and protects your personal data when you visit our website and use our services.

We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Giroteam SLU
Address: Calle Zopilote 7, 2-10, 29649 Mijas
Email: hello@giroteam.com

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and company name when you fill out a contact form or request a consultation.

• Service Data: Information provided by you or on your behalf for the purpose of our services, which may include data necessary for AI integration, web development, or marketing projects.

• Technical Data: Your IP address, browser type and version, device information, operating system, and a record of how you interact with our website. This data is collected automatically via cookies and similar technologies.

• Marketing Data: Your preferences for receiving marketing from us, which you may provide by subscribing to a newsletter.

4. How and Why We Use Your Data (Legal Basis for Processing)

We use your personal data for the following purposes and under the following legal bases as defined by the GDPR:

• To Respond to Your Inquiries
  We process your contact information to communicate with you and respond to your requests.

  • Legal Basis: Performance of a contract or taking steps at your request before entering into a contract.

• To Provide Our Services
  We process data necessary to fulfill our contractual obligations for custom web app development, AI integration, marketing, and consulting.

  • Legal Basis: Performance of a contract.

• For Marketing Purposes
  We may use your contact information to send you updates, newsletters, or information about our services.

  • Legal Basis: Your explicit consent. You have the right to withdraw your consent at any time.

• To Improve Our Website and Services
  We analyze technical and usage data to understand how our website is used and to enhance its functionality and user experience.

  • Legal Basis: Our legitimate interest in improving our business and website.

5. How We Share Your Data

We will not sell, rent, or lease your personal data to third parties. We may share your data with the following categories of recipients:

• Service Providers: We may use third-party companies and individuals to facilitate our services (e.g., hosting providers, email marketing services, analytics platforms). These third parties are contractually bound to process your data only as instructed by us and in compliance with GDPR.

• AI Integration Providers: When providing AI integration services, we may need to share certain data with third-party AI model providers (e.g., OpenAI, Google AI) to process your requests and power the service. This will be detailed in your individual Service Agreement.

• Legal Requirements: We may disclose your data if required by law or in good faith belief that such action is necessary to comply with a legal obligation.

6. Your Data Protection Rights Under GDPR

As a data subject, you have the following rights under GDPR:

• Right of Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to have any inaccurate or incomplete data we hold about you corrected.

• Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain conditions.

• Right to Restrict Processing: You have the right to ask us to restrict the processing of your data under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your personal data.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Lodge a Complaint: You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe we have violated your data protection rights.

To exercise any of these rights, please contact us at privacy@giroteam.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device. We use them for:

• Essential functionality: To make our website work correctly.

• Analytics: To analyze how visitors use our site and to improve it.

You can control and manage cookies in your browser settings. However, disabling cookies may affect the functionality of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Giroteam SLU
Email: privacy@giroteam.com
Phone: +34 682 44 80 53